1 reviews | Active since May 2016

01 Dec 2017, 08:01

Pathetic to say the least

Still no resolve on my account, and now they have taken money from me!! I have allready settled my account!!! I want a refund!!!

0
Replies (2)
MTN South Africa
MTN South Africa's reply04 Dec 2017, 14:34
Official

Thank you for your post.

Our sincere apologies for frustration and inconvenience caused in the process,

Thank you for taking my call this afternoon , as per our telephonic interaction we have logged a refund request with our banking team. Please allow 48 hours for refund to be processed.

Regards

Kagiso Monyatsi

Complaints Management Team

's update05 Dec 2017, 07:24
Reviewer Update
Thank you for the phone call yesterday. I appreciate it. Regards