1 reviews | Active since Apr 2013
Pathetic services from MTN
<p>I CANNOT COMPLAIN ABOUT YOUR SERVICES AS THERE'S NO FREAKING SERVICES TO COMPLAIN TOO OR COMPLAIN ABOUT SERVICES. If I could give negative starts your's would be in the trillions. </p> <p>Another week passed of over 3years complaints over the Cellphone tower thats doesn't work properly even if you are less than a kilometre from it yet all you can do is apologise. I must say you're got the art of apologies and excuses just right. </p> <p>What is your pathetic apologies and excuses going to be this week?</p> <p>Stop apologise and fix the freaking tower for a change. If you can't fix the problem it's time you do the honourable thing and resign so someone that can do the work gets a job. </p> <p>I'm fed up of your apologies and excuses. I haven't come across a business with such pathetic services.</p> <p>Your ref is ********** that you gave me the last time. </p>
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
The matter has been escalated to the relevant supervisory team for urgent resolution. They will contact you directly with feedback and an action plan.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
warm regards
mike
REQ:***
Best regards,
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
The matter has been escalated to the relevant supervisory team for urgent resolution. They will contact you directly with feedback and an action plan.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
warm regards
mike
REQ:***
Best regards,
You know what that was the exact same excuse and apologies that you have responded today with for the last 4 years and it's now running a bit thin don't you? This pathetic apology doesn't work anymore.
You know what that was the exact same excuse and apologies that you have responded today with for the last 4 years and it's now running a bit thin don't you? This pathetic apology doesn't work anymore.