Pathetic services followed by promises not met

Endless issues since March 2015 starting with Bulelani at canal walk not returning calls.<br> Now numerous call centre staff not providing feedback.<br> 2 Sept, Steven on ref *** advised refund due feedback would take 5-21 days. No feedback provided.<br> 17 Dec, ref ***, Chad guaranteed feedback in 1 week. Also, no feedback was given.<br> 1 Jan 2016, ref ***, a female that was probably skeleton staff, paid no attention to what I was saying, there were black holes in the call so I asked for a TL. Chad Alexander then took over the call and advised that there is a refund but he will get back to me by 1pm on the 2nd of January. I mentioned to Chad that if not resolved, it needed to be escalated to the Ops Manager.<br> I received a call from a female on the 2nd January to say Chad was not in work the Manager, Candice would call me back on the same day at 3. This call has also not come through yet.<br> I am completely DISGUSTED, ****ED OFF, EXTREMELY IRATE with the service received from the MTN centres, call centre consultants, team leader and manager that has to date all NOT resolved my queries. <br> I DEMAND URGENCY AND ASSISTANCE CONSIDERING ALL THE ISSUES SINCE MARCH 2015 TO DATE!!!!