TW
Theresa W
1 reviews | Active since Jun 2011
02 Sept 2015, 13:22
Pathetic services
So eventually after a month of nagging, my contract is \apparently cancelled". I asked via email for MTN to confirm that once a payment of R460.43 which was due at the end of August was paid"
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Replies (1)
MTN South Africa's replyOfficial
16 Sept 2015, 10:34Hello TWhitmore,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that a credit has been passed on your account for the incorrect charges.
A refund request has been logged to have the money put back into your bank account.
Regards
Rajesh
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that a credit has been passed on your account for the incorrect charges.
A refund request has been logged to have the money put back into your bank account.
Regards
Rajesh
REQ:***
Best regards,
MTN South Africa's reply16 Sept 2015, 10:34
Official
Hello TWhitmore,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that a credit has been passed on your account for the incorrect charges.
A refund request has been logged to have the money put back into your bank account.
Regards
Rajesh
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that a credit has been passed on your account for the incorrect charges.
A refund request has been logged to have the money put back into your bank account.
Regards
Rajesh
REQ:***
Best regards,