Pathetic Service - the 5 Week wait

<p>MTN is PATHETIC. After aplying for a contract, it took just under a month to deliver the damn phone I allpied for as my 3rd contract to mtn, only to find out a week after the first application, the consultant had not done her job properly yet.</p> <p> </p> <p>Week 2 - Same story. Running after MTN's sales consultant. Week 3, RE-SUBMITTED the same documents AGAIN to the sales consultant.</p> <p> </p> <p>Week 3. FOLLOWED up with the consultant. - Contract was never captured, but I was given a reference number and told it was approved.</p> <p> </p> <p>Week 4, after hell, and threats, phone delivered 1 month later.</p> <p> </p> <p>Week 5 - Number port confusion. Consultant tells me to go in store. Go in store, they can't help me. Consultant (Thando Mbatha from MTN direct) evades me.</p> <p> </p> <p>Week 5. Nobody can help me as apparently this sales consultant is the only one that can activate the sim so I can port the Vodacom pre paid number onto the mtn contract.</p> <p> </p> <p> </p> <p>I HAVE HAD HELL WITH MTN. 5 Weeks of pure, utter HELL.</p> <p> </p> <p> </p> <p>I have asked and requested to speak to this woman's superior, and she will not give me the details. She is messing me aroud badly with this contract, of which has dragged out for over a month. She is clearly incapable of dealing with this kind of simple job. Did she find a lucky packet and "Oooh yay, a job".?????</p> <p> </p> <p> </p> <p>Not impressed. I think i should return this unit and port my other contracts to Vodacom rather. Because this is the worst service I have ever had in my entire life.</p> <p> </p> <p>Where can i return this phone to?</p>