AS
AKISH S

1 reviews | Active since Oct 2011

19 Jun 2015, 13:57

PATHETIC SERVICE !*****ing airtime!

I have several issues with this useless service provider. Firstly when I have data, I get a message that I have no data. Secondly whilst browsing the net, having data, my airtime is used up !...Now I'm trying to cancel my contract with this pathetic network and still I'm holding for over 20 minutes to get to a consultant. I had to call 3 times and the call get cut. Let my contract go and stop billing me for this pathetic service!..... hopefully there is a dam call centre the actually works !

0
Replies (1)
MTN South Africa
MTN South Africa's reply24 Jun 2015, 10:53
Official
Hello Akish,

Thank you for your post.

Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.

Kindly be advised that your number has been migrated to Prepaid.

Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.

Regards,
Ayanda
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