AO
Ameerah O

1 reviews | Active since Feb 2011

17 Feb 2017, 15:07

Pathetic service sent from one center to another

<p>I signed a contract in December i only got data provision in January.</p> <p>i have requested multiple times to get a rebate but each time i call and get a reference number i get the run around.</p> <p>ive been calling since January and am sovk and tired i have two lines with mtn and im a new customer but their service is damn pathetic.</p> <p> </p> <p>very dissatisfied and i will take this matter to the smalls claim court where i have already successfully sued cellc.</p>

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Replies (1)
MTN South Africa
MTN South Africa's reply21 Feb 2017, 11:07
Official

Good day Ameerah,

Thank you for taking the time to raise your concerns and affording us the opportunity to address the same.

Kindly accept our sincere apologies for any inconvenience caused.

Please forward us a private message with the cell phone number in question as well as your i.d number.

Regards,

MTN SA.