1 reviews | Active since Dec 2012
Pathetic service & rediculous charges
Good Day,<br> <br> I'm so sick of MTN, every time I load airtime onto my phone and make calls I get charged ridiculous amounts and even when I buy bundles after a day or 2 I'll get an sms saying that my data has expired and I have tried to call MTN numerous times to find out what seems to be a problem and every time you phone their call centre they'll put you on hold for 30 min & eventually the call drops.. Today the 1st of May 2015 I had a balance of R 16 and I made a call that only lasted a min and my airtime was gone, left with R1,75 so MTN charges R14,25 a min for a call that's ridiculous.. Some times you'll have airtime but when you try to make a call it tells you that you have insufficient funds. I'm so sick & tired of their pathetic service
Thank you for taking time to raise your concerns with MTN.
Please be advised that your query has been transferred to the relevant functional unit for resolution.
Warm regards,
MTN Service Provider
Ref: USD REQ:***
Thank you for taking time to raise your concerns with MTN.
Please be advised that your query has been transferred to the relevant functional unit for resolution.
Warm regards,
MTN Service Provider
Ref: USD REQ:***
