Pathetic service received, MTN PAY ME BACK MY MONEY

I am disgusted with the service I am receiving from MTN . A Corporate organization with NO ORDER.. you defiantly paid someone to win best telecommunications. You'll have no communication skills what so ever.

Mtn owes me money from 2019 Black Friday. To date I have not received no credits . But they still debit my account and charge me cancellation fees and deduct my account for R3000 . When I go to the store or call the call center I get told the system has changed they need to log tickets ... from 2019 we have logged God knows how many tickets even spoke to senior people who tried to assist .. BUT STILL NO JOY . MTN I WANT MY FULL REFUND INTO MY BANK ACCOUNT . this is not fair how you treat customers . I do not have both my device that I upgraded in November 2019 but have been changed....

Retention is a waste of my time . The call center is useless . The people in the stores their hands are tired .. who can honestly help us .

PLEASE CONTACT ME ASAP

MR BA LANGA ***