Pathetic service provider with uns****ed employees

<p>I went into the Pavillion branch to have an upgrade on my contract done. Since I moved from a data package to a minute package I had to pay sim charges etc how 4 days later I am still not able to use the phone. My husband did go in store for assistance and was given some hog wash stories. Calling customer services is even more daunting as the agents are not s****ed and have no customer service what so ever. They talk before listen. Are very sarcastic and down right rude. As for getting a hold of the store is not possible as the details provided are not real. The phone number does not exist and neither does the email address. I even had the call centre agent email them with no further assistance. I'm so outraged by the lack for customer service and would like to terminate all dealing with you guys. Please contact me asap</p>