1 reviews | Active since Feb 2017
Pathetic Service once again
<p>MTN has continually disconnected a contract due to non payment. the account is paid each month and yet the services are suspended each and every month. Proof of payment was given and yet the account still gets suspended. If no payment was made i would understand but this is now ridiculous and it has been happening since last year August.</p>
Dear Valued Customer,
Thank you for taking the time to raise your concerns with MTN.
kindly be advised that we have evaluated your account and picked up that your line has been reconnected it should take within 2 to 24hrs for the services to be restored.
We sincerely hope that we are able to restore your faith in us and assure you that it is not our intention to displease you.
warm regards
mike
REQ:***
Dear Valued Customer,
Thank you for taking the time to raise your concerns with MTN.
kindly be advised that we have evaluated your account and picked up that your line has been reconnected it should take within 2 to 24hrs for the services to be restored.
We sincerely hope that we are able to restore your faith in us and assure you that it is not our intention to displease you.
warm regards
mike
REQ:***
yes, the cellphone number has been reconnected and after 2 weeks it gets disconnected again. This has been going on since last year and i will be changing to another network as nobody calls back to even try sort out the situation.
yes, the cellphone number has been reconnected and after 2 weeks it gets disconnected again. This has been going on since last year and i will be changing to another network as nobody calls back to even try sort out the situation.