Pathetic service once again
<p>Last week Thursday we did application for 2nd sim on my contract, was advised of black Friday special as well. So we did application. Was told will receive sms in 24 hours. One week later no sms nor call. My hubby has spent so much money calling mtn and going in several times only to be told nothing. Emails were sent as well to escalate and still nothing. Where is management on this issue. Why can't staff call someone to sort out the problem. Is this what mtn is about. ALL TALK AND NO SHOW. </p> <p>And then I see the same thing happening to several people. </p> <p>Pathetic </p>
2 weeks later and no one from mtn can bother to call me since I have logged these complaints. Yesterday my hubby went again into mtn. Now they say approved but we won't qualify for black Friday deal. Can't believe it. Feels like a ****...... This needs to be sorted asap. I will post this everywhere I can, seeing as no one responding to me with proper feedback.
Very impatient now
2 weeks later and no one from mtn can bother to call me since I have logged these complaints. Yesterday my hubby went again into mtn. Now they say approved but we won't qualify for black Friday deal. Can't believe it. Feels like a ****...... This needs to be sorted asap. I will post this everywhere I can, seeing as no one responding to me with proper feedback.
Very impatient now