Pathetic Service offered for Mobile Insurance!

<p>This is to voice out my frustration with the company (MTN) for all the troubles I’ve had to go through ever since my mobile insurance was handed over to this excuse of a company called PINNACLE Marketing. </p> <p>As per the conversation below, the final stroke has been “them cancelling my insurance without my authorisation”! The only reason apparently is the email I sent, out of frustration due to the other various issues I had with them, to which they rep**** by only sending me a cancellation form. I never actioned on the form so I definitely never asked them to cancel my insurance. To top it all, this cancellation was never even communicated to me, it came as a surprise as I was putting through a new claim. Not that I’m surprised, I’ve had to deal with their many excuses(to not approve) each time I had lodged a claim. I am not dumb, no ways would I cancel my insurance without any replacement. </p> <p>All in all, I hereby state it to MTN that, no ways in hell, will I carry on paying for a Cell Phone I no longer possess! If this situation does not get remedied, I will be forced to TERMINATE payment for this cell phone contract altogether!</p> <p> </p> <p>I look forward to an urgent remedial.</p>