PATHETIC SERVICE - NO RESPONSE

I have sent 6 emails to [Email Removed] because I want to know what options are available if I want to cancel my contract with MTN and also how much I will have to pay for early termination. But as always they don't respond. It is clear that they give a damn about their clients. The service I've received at MTN is horrible. Even if you log a query, no one responds they leave you guessing whether your query is resolved or not. This is most annoying and *********** company in South Africa. Why do I always have to go to Hello Peter in order for MTN to respond to a query??? Pathetic Pathetic Pathetic. A number of calls logged: *** [#***0]