1 reviews | Active since Dec 2017
Pathetic service, no assistance
I am sick and tired of MTN billing, I've been on a pre paid contract for 2 months and i already want to leave. During the contract set up, I asked that each month the billing statement be emailed. Nothing. I have called 3 times, with each agent promising they have sent the billing statement. Nothing. Have emailed them twice for billing statement. Nothing. Please can somebody at MTN gather a few brain cells and forward the ****ing statement!
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
Kindy note I have emailed the statement to the address we have on record as requested.
Our sincere apologies for frustration caused.
Regards
Kagiso Monyatsi
Complaints Management Team
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
Kindy note I have emailed the statement to the address we have on record as requested.
Our sincere apologies for frustration caused.
Regards
Kagiso Monyatsi
Complaints Management Team