1 reviews | Active since Jan 2017
Pathetic Service Mtn Zakhele shares
<p>I am really disappointed at the pathetic service that I have received from Mtn Zakhele shares ..I have changed my banking details in November because I was expecting payment in December and to date no communication no feedback .Very disappointing from such a big company .No accountability at all and when you call the call center you hold for 45 minutes and the call get disconnected .The one day I got hold of the consultant and they couldn't even give me an indication as to when I will receive my money .I am Trully disappointed and now understand why so many shortcomings in the past year .</p>
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please note that an urgent escalation has been sent to the Division that assist with the Zakhele share scheme. A call back will be done to advise on the outcome of request.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind regards
Kevin.
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please note that an urgent escalation has been sent to the Division that assist with the Zakhele share scheme. A call back will be done to advise on the outcome of request.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind regards
Kevin.
