1 reviews | Active since Jun 2015
Pathetic service MTN
On 30 Jan 2015 I took out a ipad contract with MTN. I signed a debit order. I haven't had one days use out of my contract as MNT never deduct my payments and keep on suspending my services. I phoned several times put the phone on speaker and carry on with my work to no avail. I only got through once a few months ago and the lady promised me my problem will be sorted out.<br> <br> Eventually I went to the MTN office in Boksburg on the 16th of May. One of the ladies phoned (also took 20 minutes to get through) the MNT service centre and gave me a Ref no. *** and Denise told her that my banking details with them was correct and that the problem will be sorted out.<br> <br> Ever since Jemaine at MNT Boksburg is trying to sort out my problem to no avail. We are in the fifth month with MNT now with NO service.<br> <br> I have never in my life had such poor service from any service provider
Thank you for the post.
We apologize for any inconveniences caused as a result of this. We understand the frustration you have faced in your attempt to obtain results and answers.
Kindly note that the branch code of your banking details have been updated and your line is currently unsuspended.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Peggy
REQ:***
Thank you for the post.
We apologize for any inconveniences caused as a result of this. We understand the frustration you have faced in your attempt to obtain results and answers.
Kindly note that the branch code of your banking details have been updated and your line is currently unsuspended.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Peggy
REQ:***
