1 reviews | Active since Nov 2016
Pathetic service!(Kolonade MTN)
<p>I am a contract subscriber to MTN South Africa. I must say that I am totally disgusted at the pathetic service received by MTN SA.</p> <p>I sent my phone in for repairs and was assured this would be sent back to me no later than 2 weeks. It’s been more than 3 weeks , and it has been sent three times for the same problem and they dont want to change it</p> <p> </p> <p>as i know it will be giving me problems</p>
Thank you for your post
We sincerely apologize for any inconvenience you may have experienced with our service.
We will engage with the relevant department dealing with these matters to investigate and advise accordingly.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
Thank you for your post
We sincerely apologize for any inconvenience you may have experienced with our service.
We will engage with the relevant department dealing with these matters to investigate and advise accordingly.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
Thank
and i want to know how busy is the manager to give me a call back as i have been calling asking to talk to her, and clearly she is THAT busy to hear me out!
and if you check since Sept i havent been having a phone! and if i take the phone that they fixed three times and it gives me a problem agin it wil be out of warranty so who must fix it for me? kindly understand my frastration.
Thank
and i want to know how busy is the manager to give me a call back as i have been calling asking to talk to her, and clearly she is THAT busy to hear me out!
and if you check since Sept i havent been having a phone! and if i take the phone that they fixed three times and it gives me a problem agin it wil be out of warranty so who must fix it for me? kindly understand my frastration.
Good Morning Siphumezo
are you still looking into the matter?
I was called on friday to come get a phone and when I got the on Satarday i was told that they waiting for stock as my phone needs to be replace and i called again today just to check when wil the new stock be arriving , was told no im not getting a new phone !! so i really want to understand what is what and i would really love to get a new phone please! my life is on standby without a phone can something get to be done as .. the story of Joan i dont get.
Good Morning Siphumezo
are you still looking into the matter?
I was called on friday to come get a phone and when I got the on Satarday i was told that they waiting for stock as my phone needs to be replace and i called again today just to check when wil the new stock be arriving , was told no im not getting a new phone !! so i really want to understand what is what and i would really love to get a new phone please! my life is on standby without a phone can something get to be done as .. the story of Joan i dont get.
Or can i be advised on how to terminate my contract with you as you have your phone and i just keep my number!!
Or can i be advised on how to terminate my contract with you as you have your phone and i just keep my number!!
Good Day!
it marks 42 days today that i went to collect my pone from Montana MTN and not to be suprised my phone is acting up again as i mentioned it and now its out of warranty so i want someone to please tell me what should one do at this kind of the stage.
as i tried to raise my side of a story and no one seems to be bothered at all and no one has never got to get back to me....
Good Day!
it marks 42 days today that i went to collect my pone from Montana MTN and not to be suprised my phone is acting up again as i mentioned it and now its out of warranty so i want someone to please tell me what should one do at this kind of the stage.
as i tried to raise my side of a story and no one seems to be bothered at all and no one has never got to get back to me....