Pathetic service in store and call centre

Absolutely pathetic service, waiting for 4 months to activate an e-sim. Constantly going in store (Boardwalk Mall Port Elizabeth) only to be greeted with terrible staff mannerisms and excuses.

Supervisor of the store never available or on premises

Requested to increase a credit limit and still waiting response for 2 weeks.

Called the call center at (135) only to be transferred from person to person and eventually hung up on by a lady named Lerato after waiting for more than 20 minutes without saying a word

Loyal customer for more than 15 years for absolutely nothing!

Really shocking state that MTN has fallen into Definitely do not recommend, minus 5 star review