PATHETIC SERVICE FROM THIS CONSULTANT AND COMPANY

MTN has been giving me issues with my account since May 2015. They started by over billing me, It got to a point where my account was sitting at almost R 10 000. I have been having an uphill battle with MTN since then. MTN chose to change my account options without my consent hence the reason for this issue. I tried calling the call centre to re-activate my line this morning as I use my phone for work purposes but these people refuse to comply. BLESSING MELK was the most abrupt customer service consultant I have dealt with in my life. He clearly does not know the meaning of \CUSTOMER SERVICE". MTN has become one of the worst service providers available and there service is pathetic. People like Blessing should not be allowed to deal with clients as he has no idea how to deal with clients. I would appreciate if MTN sorts out my issues immediately or I will have no option but to move all 4 of my contracts over to another service provider who is more willing to help clients and go out of their way for customer satisfaction. """