1 reviews | Active since May 2016
Pathetic service from mtn with insurance claim
<p>Two months passed. I have recieved no communication from insurance queries dept nor the complainted dept at mtn.The consultant that helped me in Springs branch is still tryin to get hold of the insurance people for these 2 months.im pahing for aomething that nobody knows about.can somebody please help Mtn get hold of there insuramce provider</p>
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
warm regards
mike
REQ:***
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
warm regards
mike
REQ:***