Pathetic service from MTN. WILL NOT BE RENEWING MY CONTRACT WITH THEM AGAIN

<p>MY SONY XPERIA PHONE WAS BOOKED IN BY MTN AT THE GLEN. FIRSTLY THE SERVICE AT THE GLEN MALL IS PATHETIC AND THE STAFF MEMBERS ARE RUDE AND NOT FRIENDLY AT ALL. THE SUPERVISOR JUSTIN PILLAY IS NOT HELPFUL AT ALL. MY PHONE WAS BOOKED IN DUE TO THE SCREEN BLANKING OUT. AFTER 3 WEEKS MY PHONE WAS RETURNED TO ME WITH THE SAME ISSUE NOT RESOLVED AND NOW THERE IS A CRACK ON THE CORNER OF MY PHONE. WHEN I TOOK MY PHONE BACK TO THE GLEN MALL ON THE 17\02\2017, I WAS TOLD I HAVE TO TAKE THIS UP WITH THE REPAIR CENTRE IN MIDRAND. I WENT TO THE REPAIR CENTRE ON THE 18\02\2017 ONLY TO FIND THEY WHERE CLOSED. I DROVE ALL THE WAY FROM ALBERTON TO MIDRAND ON THAT SATURDAY. COULD THE SALES LADY FROM THE GLEN MALL NOT TELL ME THEY ARE CLOSED INSTEAD OF MAKING ME DRIVE ALL THE WAY THERE FOR NOTHING. NO1 WANTS SEEMS TO WANT TO HELP. MTN TAKES OUR MONEY BUT WHEN IT COMES TO SERVICE AND DELIVERING QUALITY ITS UTTER NONSENSE. WE MUST PAY FOR ****. NO MANAGEMENT SEEMS TO WANT TO ASSIST. AND THIS SEEMS LIKE THE ONLY PLATFORM TO GET THROUGH TO MTN. I WILL NOT EVER DO BUSINESS WITH YOU GUYS AGAIN. I HAVE BEEN AN MTN CLIENT FOR OVER 12 YEARS NOW, BUT THE SERVICE WE RECEIVE FROM MTN IS USELESS.</p> <p> </p> <p>REGARDS</p> <p>SUMANDREE</p>