PATHETIC SERVICE FROM MTN UPGRADE DEPARTMENT

<p>After negotiating an upgrade on 2 contracts with MTN SP, and recieving in writing promisses that we would keep our carried over minutes, we did the upgrade.</p> <p> </p> <p>MTN then credited us with our new minutes,sms and data, just for us to realise that the carried over minutes was taken away.</p> <p> </p> <p>For the last 2 months we have been trying to sort this out. It has now reach a stage where MTN has blocked me from calling Customer care, and the sales consultant at the upgrade department does not answer my calls or respond to my e-mails.</p> <p> </p> <p>In total we have lost over 1000 minutes!!!</p>