Pathetic Service from MTN South Africa

I’ve paid R540 into MTN Absa account on the 22 June 2020 and I was advised that I should have paid the money into Hammond Pole Attorney for my account to be reactivated. I then contacted Hammond Pole Attorneys who advised me that if I want to close the account I need to pay R475 and if I still want to continue with MTN account I need to pay R530. I then paid R530 into Hammond Pole Attorneys’s FNB account. Hammond Pole Attorney issued me with paid up letter and they informed me that they will reinstate the contract. When I call MTN I am told that I still need to pay another R433 because MTN needs to buy the account back from Hammond Pole Attorneys although I was advised by Hammond Pole Attorneys that their legal fees has been included in the R530 I already paid.

I have been taken back and forth by MTN and the more I comply with their request the more they request more money from me. I am being made to pay for the services that I am not using. Can I please be assisted as MTN legal Department and their Customer Service keeps giving me conflicting statements. Please I am begging for your intervention as this is now frustrating and it’s really not good to pay for something that I am not even using.