MF
Maretha F
1 reviews | Active since Mar 2019
26 Mar 2019, 19:28
PATHETIC SERVICE FROM MTN - P.S.
Just a post script... I forgot to take off the green stars! MTN does not deserve any, only ☹️?
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MTN South Africa's replyOfficial
27 Mar 2019, 09:30Good Day Maretha
Thank you for your post.
We are terribly sorry to have disappointed you with the lapse in service, please accept our apologies for any inconvenience caused.
Please note that we tried to contact you but unfortunately there was no answer.
Kindly forward all the correspondence you had sent, please email it to *** and we will have this matter escalated to the relevant department.
Rest assured, it is not our intention to displease you.
Warm RegardsBrendah LangaComplaints Management team
Thank you for your post.
We are terribly sorry to have disappointed you with the lapse in service, please accept our apologies for any inconvenience caused.
Please note that we tried to contact you but unfortunately there was no answer.
Kindly forward all the correspondence you had sent, please email it to *** and we will have this matter escalated to the relevant department.
Rest assured, it is not our intention to displease you.
Warm RegardsBrendah LangaComplaints Management team
MTN South Africa's reply27 Mar 2019, 09:30
Official
Good Day Maretha
Thank you for your post.
We are terribly sorry to have disappointed you with the lapse in service, please accept our apologies for any inconvenience caused.
Please note that we tried to contact you but unfortunately there was no answer.
Kindly forward all the correspondence you had sent, please email it to *** and we will have this matter escalated to the relevant department.
Rest assured, it is not our intention to displease you.
Warm RegardsBrendah LangaComplaints Management team
Thank you for your post.
We are terribly sorry to have disappointed you with the lapse in service, please accept our apologies for any inconvenience caused.
Please note that we tried to contact you but unfortunately there was no answer.
Kindly forward all the correspondence you had sent, please email it to *** and we will have this matter escalated to the relevant department.
Rest assured, it is not our intention to displease you.
Warm RegardsBrendah LangaComplaints Management team