PATHETIC SERVICE FROM MTN!

I have been with the MTN network for over 12 years of which 90% of the time I have been a contract customer on the network.

For the past 9 months I have been calling MTN customer care on 135 and ticket after ticket after ticket gets logged but not once have I received any feedback from the tickets been logged, I get told each time that a new ticket must be logged.

I have probably spoken to half the call centre for the exact same thing explaining the problem over and over but not a single soul is able to resolve my query.

FOR THE PAST 9 MONTHS IF NOT MORE, EVERYTIME I AM ON A CALL, IN A AREA WITH BAD RECEPTION OR IF MY BATTERY HAS DIED, ANYONE TRYING TO REACH ME ARE INFORMED THAT MY NUMBER DOES NOT EXIST OR IS NOT ON THE MTN NETWORK.

No one from MTN is able to resolve this query, I think its high time I leave this network and start spreading the bad service being experienced.