Pathetic service from Mtn and Pinnacle Marketing

<p>My phones screen was continuously flashing and i had to take it in for repairs and claim from my insurance. I upgraded my contract when i sent in my phone as i still needed to have a phone whilst the repairs were meant to take place.</p> <p> </p> <p>Needless to say that i am still awaiting a response from the insurance company with regards to my claim and i have now had my insurance on my new phone cancelled while i wait for who knows what reason.</p> <p> </p> <p>I am continuously receiving the response from Pinnacle that i will receive a response that everything will be processed within 72 hours. 1 month later, i am still waiting.</p> <p> </p> <p>I should have gotten out whilst i had the chance. If this does not get resolved immediately i will be going over to other companies and seriously consider them buying out my contract.</p>