PATHETIC SERVICE FROM MTN

I called MTN customer service at 2pm spoke to an agent by the name of Lillian who assisted me with the account on my husbands name as i passed the verification questions, the query was not resolved and i told her i would call back, i called back got through to an agent by the name felicity 5 times i could not hear this agent and she kept cutting my call. Finally called back the 6th time spoke to a guy by the name of Thembiso explained my query he advises he cannot assist me cause im not the account holder asked to speak to a manager he advised he cant put me through cause he is working from home i then told him to call my husband and get consent, he put me on hold for about 30 mins trying to apparently get a hold my husband he then comes back on the call and says my husband is not answering, my husband confirmed the call kept getting cut, while on the call the agent starts speaking over me and tells me he's capturing his notes so i told him that i will give him time at the end of the call to capture his notes all i want is for my query to be resolved. 5 mins later a supervisor calls me with no knowledge of the query stating he only received a call back request WHO THEN ALSO CUTS THE CALL ON ME. PATHETIC SERVICE!!!!