PATHETIC SERVICE FROM MTN

Item: MTN South Africa
Rating: 2
Author: Delaine C

26 MAY I PURCHASED THE 1G DATA FOR R160. ON THE 29 MAY I RECEIVED AN SMS STATING MY 1G DATA AS BEING EXPIRED , HOW IS THIS POSSIBLE?<br> FURTHER MORE I PURCHASED R5.00 RUSH HOUR IT WAS HOW EVER NOT VALID THOU MY AIRTIME WAS TAKE, I HAD CALLED THE CALL CENTRE SPOKE TO 3 DIFFERENT PEOPL TELLING ME TO CALL BACK, ALL I WANT IS MY DATA AND ARTIME BACK,... OR I WILL TAKE MTN UP FOR THERE PATHETIC SERVICE UP!!

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MTN South Africa's replyOfficial

04 Jun 2015, 14:48

Hello DELAINE.CHETTY,

Thank you for your post

Please accept our apologies for any inconvenience caused.

The number you provided does not match the records on our system:***
Please furnish us with the cell number in question in order for us to assist you promptly.

Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you

Regards
Zelephi
REQ:***

MTN South Africa's reply04 Jun 2015, 14:48

Official