SB
Suzan B

1 reviews | Active since Dec 2016

01 Mar 2024, 15:50

Pathetic service from MTN

I have a contract at MTN with 2 numbers on the contract. My account was suspended due to non-payment. on 26 February 2024 I settled my account in full. Immediately my 1 number was unblocked. Today is 1 March 2024 and I am still battling to get my 2nd number, which I use for my business, unsuspended. I have made 15 calls, and sent 6 emails but to no avail. When I make a call, all I hear is your account has been suspended and when somebody tries to call me, all they hear is the subscriber you have dialed is not available at the moment, please try again later. Is there really nobody at MTN who can understand my problem, is it really that difficult to understand???????

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