Pathetic Service from MTN

I currently have a contract with MTN, that was moved over from Nashua. Ever since I've been having issues with my account. My service is suspended and when I call customer care and follow the voice prompts, I get notified that there is no records for my account. I then make the selection to speak to a consultant, and I end up waiting for extremely long amounts of time on the call with no answer. I have called 14 times in the past week and half, with average call being 20 mins to 30 mins. There is also a prompt to send a mail to [Email Removed] and this just bounces back. I went to the Woodmead store yesterday and the consultant could not pick up my account details on the system. I showed her my call logs and asked her if there is any way I can call the legal department directly, and she gave me a number which just puts me through the same channel again.<br> <br> Its amazing how fast the service is when you select the sales option, and then ask for legal and there is no answer again. I dont want to be listed for this, so can I please request that I get some decent service regarding my account. It has costed me a lot of money and time as I cannot call from my MTN line. Terrible Service!