PATHETIC SERVICE FROM MTN
<p>I received an sms from MTN "YELLO SIM SWAP Received for ********** 1405" I did not request for any SIM SWOP to be done on my number i ignored the message thinking its an error. I Wake up today my number is out of SERVICE what nonsense is this.</p> <p> </p> <p>I WANT MY NUMBER REACTIVATED AND THE PERSON AGENT WHO CONDUCTED A SIM SWOP WITHOUT MY AUTHORISATION TO BE HELD ACCOUNTABLE MY NUMBER IS ********** </p>
Good day Zama Zwane,
Thank you for your post.
Please accept our apologies for the inconvenience experienced. We completely understand the frustration it has caused.
Kindly be advised that the sim swap has been reversed.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Good day Zama Zwane,
Thank you for your post.
Please accept our apologies for the inconvenience experienced. We completely understand the frustration it has caused.
Kindly be advised that the sim swap has been reversed.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***