Pathetic service from customer care, refuses to give contact details.

Called customer care, only to slam into the self service wall that makes it literally impossible to get hold of a human. 30 minutes later, i finally succeed, and started to ask for information regarding a delivery of a new contract that was never made.

I was told to call back tomorrow, and when I asked what the number was, they told me to call the same number I 'called' (I was transferred by customer care after i had to battle with the self service bots). When I insisted to be given the number to call to reach the contract division, instead of providing the number, they just dropped the phone call.

Great way to start a new relationship with a customer regarding a new contract before the contract payments were even approved.