PATHETIC SERVICE

I would like to comment on the terrible service I am currently receiving from MTN. This company is supposed to be 1 of the most reputable companies in telecommunications however the experience I have been receiving is pathetic. I app**** for a wifi contract online on black Friday. To date I have not received as much as a call from the contracts department however I have received a subscriber agreement /contract. There is no cost on there just my debit order details. So basically I could be agreeing to pay any figure for this contract ???? Also the numbers online do not work or some of them do but you are put on hold for almost an hour just to speak to 1 person. When you do speak to that person , he/she is clueless as to whats going on and then you are transferred about 3 times only to NOT speak to anyone. I am horrified to know that I had cancelled my wifi contract with a company I "thought" was *********** only to look for assist with MTN and not getting any assistance at all. I am now hanging on the fence as I was told my application was approved and I must wait for delivery however there has been no communication whatsoever on when delivery will take place...probably next year this time. Since black friday I have been awaiting a call regarding my application and to date no1 has called. I managed to reach someone today who confirmed my application was approved but he isnt sure whats going on with the deal as he isnt from the online department and gave me a number to call them. But that number just rings. The service sucks. I am in utter shock and totally disappointed.