Pathetic Service

How is it possible that a company can be so ***********??

I have been trying to cancel a contract that they incorrectly gave me, since the middle June, BEFORE they start deducting money, but it is impossible for MTN to cancel the contract??

Why is it so difficult? I don’t understand???

I haven’t used the simcard, don’t even have the sim?!?! But they just went ahead and did NOTHING for me, and start deducting the money.

I have been corresponding with them by email since the beginning of this problem, because I went to MTN in Woodlands, and WOW!!!!! What a mess?!?!! That shop should just close down, would be more helpful if they were closed. The guy working there told me to phone MTN on a number he gave me, and when I gave them a call it was for Vodacom!!!

So I guess I’m stuck with MTN forever?! Paying a contract I don’t even have a simcard for???