Pathetic service etiquette

<p>Called customer care on 808 and spoke to Anele Mbaza who was rude, and not willing to assist at all.</p> <p>I then asked for a manager and was asked why and just refused to transfer me to one, he then placed me on hold and the call was dropped. I called back and was told no manager or team leader comes in on a saturday. I just feel that I as a client who has so many contracts with MTN did not get assisted and do not want to be part of this company at all. This is not the 1st time we get such pathetic and disgusting service!!!! To me seems as though these "agents" has no service etiquette or are not even trained. I will now cancel all 5 contracts and move to another service provider who will actually provide me with service as i pay for it and its not for free!!!!!!</p>