Pathetic service

I called MTN requesting a payment arrangement.

I made this arrangement at the beginning of this month.

The credit controller confirmed my line will be open atleast for incoming calls

Nothing to date.

I need myvphone for work purposed and this is just ridiculous.

Can someone please call me as I spoke to Y9ndela Ndomile and she says they cannot even transfer me to credit management which I find very Strang as previous agents could transfer me.

I find the MTN service to be very pathetic and I will most certainly not be recommending anyone to use it