1 reviews | Active since Nov 2016
Pathetic service delivery from MTN Customer Care
<p>I have been asking for more than a week for a billing report on one of my accounts and they keep sending me an email that my request has been sent to the billing department with a reference.</p> <p>How many times do they still want to send the same request to the same department, this is really pathetic.</p> <p> </p> <p>I am going to cancel my contract with MTN, I dont have time for this nonsense.</p> <p> </p>
Thank you for your post
We sincerely apologize for any inconvenience you may have experienced with our service.
We have noted that the data usage report invoice dated 2016-11-07 mobile number 083****297 was emailed to you on 25 November 2016.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
Ref#:***
Thank you for your post
We sincerely apologize for any inconvenience you may have experienced with our service.
We have noted that the data usage report invoice dated 2016-11-07 mobile number 083****297 was emailed to you on 25 November 2016.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
Ref#:***