Pathetic service!!!!!

On the 21st of April I send an email to MTN to please change my debit order. On the 28th of April Lesego Nkosi rep**** asking to confirm some of my details, I rep**** same day. Haven't hear anything from MTN again. I understand things are not what they use to be, but surely it shouldn't effect client service??? Today in the 19th of May Zanele Tshabalala reply in my email stating that they tried to contact me with no success, which is bulls*** how come i receive your emails but not your calls - There was no call made to me!!! Ohhh but they quick to end their email with we looking forward of being service to you of the future, what a joke!!!

The service is pathetic... Seriously!!!