BD
Busisiwe D

1 reviews | Active since Mar 2011

20 Feb 2017, 11:09

Pathetic Service - Credit control Dept

<p>I signed up a new contract with MTN and filled in all the necessary information correctly. Upon receiving my contract forms & phone I picked up that certain details were incorrect and that included the debit order date. I have been calling & sending messages to change my debit order date and since 6 January, I have been assured that it has been changed by different customer service agents. Last week I receive a text that my debit order is canceled!!! I called and was referred to the credit control department for answers and the phone is not being picked up at all till this morning!......Who do I talk to regarding changing my debit order date???? If you had competent data captures I wouldn't be having this issue!! I regret taking this contract! such a minor thing takes almost 3 months to sort out....#Annoyed!</p>

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