1 reviews | Active since Mar 2017

14 Mar 2017, 12:21

PATHETIC SERVICE!!! CONSIDDER MY CONTRACT CANCELLED

<p>I have been trying for monthws to get hold of some overpaid person from the contract cancellations departmernt. Either the call gets dropped or im on hold forever and no response!!!!!!!!!! Considder my contract cancelled as i refuse to pay for a service and not get the full benifits. I am unable to use my contract since 2016!!!!! And mtn does absolutely nothing. PATHETIC. GOOD BYE TO A **** and NETWOR****!!</p>

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Replies (1)
MTN South Africa
MTN South Africa's reply19 Mar 2017, 16:58
Official

Thank you for your post

We apologize for the delayed response and for any inconvenience incurred.

Please be advised that the matter has been escalated to the relevant supervisory team for further assistance.

We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.

Kind Regards
Siphumezo
REQ:***