BJ
Bronwyn J
1 reviews | Active since Apr 2020
02 Apr 2020, 07:53
Pathetic service
My account has been suspended even afrer I have send my proof of payment through. I have been trying now for 4 days to get hold of the call centre, holding for hours!!!!! I have to use my phone for business but cant make a single call!!!!!! I demand immediate activation of my account. And I PROMISE that I will not renew my contract with MTN!!!!!
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Replies (1)BJ
Bronwyn J's updateReviewer Update
02 Apr 2020, 15:18Because MTN has changed their billing dates my account get suspended every month. I have phoned 100 of times to say I only get my salary on the 25th of each month!!!! How must I pay 22 of each month?? Fact is you suspend my line. The call centre is not being answered and it took 4 days for MTN to reply. Not on. I want to cancel my contract. When is it ending?
BJ
Bronwyn J's update02 Apr 2020, 15:18
Reviewer Update
Because MTN has changed their billing dates my account get suspended every month. I have phoned 100 of times to say I only get my salary on the 25th of each month!!!! How must I pay 22 of each month?? Fact is you suspend my line. The call centre is not being answered and it took 4 days for MTN to reply. Not on. I want to cancel my contract. When is it ending?