Pathetic service at MTN Mall@Carnival

<p>I went to MTN Mall@carnival to upgrade and saw their packages in their booklet. When I wanted the one phone , they didn't have it in stock and i asked them to order it. After 3 weeks of waiting they finally phoned me and told me that i had to choose another phone as this phone they advertised in their booklet wasn't in stock in any of their storerooms.</p> <p> </p> <p>I then went the same day( 19/08/2016) to do my upgrade. The upgrade went quick, but their printer was broken. Then the guy who helped me(Rodney) went to another shop to make copies of the contract. I waited more than an hour for him. After that i asked Rodney when will i receive my complementary 30GB Data as stated in my contract and he said either the Saterday (20/08/2016) or the monday (22/08/2016). Up to now i haven't received my data. I have queried this and phoned them more than 20 times, I am getting impatient. Why should i keep asking and begging for something that is included in my contract ? The personnel at Mall@Carnival is not very helpful, please train them. My reference number is ********** .</p>