PATHETIC SERVICE AS USUAL!!

I HAVE BEEN ATTEMPTING TO QUERY MY ACCOUNT AND CANCEL MY CONTRACT FOR THE LAST 2 MONTHS, EACH TIME I HOLD FOR AN EXCESSIVE AMOUNT OF TIME. <br> <br> TODAY I HAVE BEEN CALLING AS I SEE MY NUMBER HAS BEEN RECYCLED BUT I AM GETTING BILLED!!! THIS IS COMPLETELY UNACCEPTABLE. <br> <br> I HAD BEEN HOLDING FOR 20 MINUTES ONLY FOR MY CALL TO BE ANSWERED AND THE AGENT DID NOT ANSWER ME AND THEN PROCEEDED TO HANG UP. THE SECOND CALL, I WAS MADE TO HOLD FOR 20 MINUTES ONLY FOR THE CALL TO BE ENDED!! THIS IS THE THIRD CALL TODAY AND I HAVE BEEN HOLDING FOR AN ADDITIONAL 20 FLIPPING MINUTES!!!!!! HOW IS THIS EVEN OKAY MTN??? <br> <br> THIS IS COMPLETELY UNACCEPTABLE CUSTOMER SERVICE, EACH AND EVERY INTERACTION WITH MTN HAS BEEN COMPLETELY PATHETIC.