pM
palesa M

1 reviews | Active since Nov 2013

12 Aug 2021, 15:43

Pathetic Service as always

MTN and their DATA deal partner MONDEOR are ***** to say the least, I was comcat ed by their agent selling incrwesaed minutes at an ddional R20 m which made send, I look at my bill for the month of Augs=ust and it has increased by R600, I have called MTN and they keep sending me from one person to another and MONDEOR there is no answer I am just on hold, when I ask the MTN consultant what is happening to my bill they tell me I have to speak to the other service provideer firtstly I do not have a contarct with MONDW+EOR byt with MTN, why is MTN trying to pass the buck yet this otehr company is selling ion their product on their contcat, i am still waiting for a comy of the amneded contract that I asked for and I have not received it, I am within the cooling off period and the run around is a tctic I know, i want this upgrade to be reveresed and my bill to be fixed I am not paying more than what I agreed to, no ways. Fix your company and stil lying to your clients and passing the buck. Fix my bill as I will not pay any amount more than what I agreed to and what I used

0
Replies (0)