Pathetic Service and *****ing

Honestly where do I begin. Spent 9 months trying to cancel one contract that was incorrectly given to me by the Mondo or Rewardsco team and then finding out that another contract that I have had for 2 years on promotion for R200 is now 900 without warning. How is this fair as I am still owed credit for my other contract but now I must pay for my current but 4 times the value. Why was I not notified that this would happen before it happened. MTN does not care about the small people and just takes money without consideration for the little man. 9 months of constant phone calls just to resolve to contracts. This must actually be a service that is on the level of the South African department of home affairs