1 reviews | Active since Jan 2017
Pathetic service and feedback
<p>Two weeks ago i layed a complaints regarding my Samsung galaxy s7 edge that MTN and its repair centre handle so horrible. I has told via hellopeter by MTN to please send a private message regarding the situation so they could get back to me. They did absolutely nothing!<br />Yet they they send forms with the repaired phone removing purchase warranty after they repaired a phone they said could not get water damage!<br />Pathetic service and not what i expected from the 2nd largest mobile service provider in South Africa!<br />This is one of the reason they will stay second to Vodacom!<br /><br /></p>
Dear Jameel,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Kindly note that if you would like to speak to a supervisor in the HVRC department to contest the matter further, you may call on the following number, ***.
I hope that you find the above helpful.
Thank you
Kind regards
MTNSA
Dear Jameel,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Kindly note that if you would like to speak to a supervisor in the HVRC department to contest the matter further, you may call on the following number, ***.
I hope that you find the above helpful.
Thank you
Kind regards
MTNSA