Pathetic service and decisions taken by MTN.

Interesting to receive a message stating that my service has been suspended. 31st of March. During lockdown. Whilst I am literally busy making a payment. How @@#$%& dumb, stupid and money greedy can companies be? I've had my contract with them for more than 20 years. But this is bull****. Not interest in any excuses MTN wants to offer. Had it been on the 1st or 2nd I would have understood. I am lucky to be in a position to make payments over the internet. But what about people who needs to go to the bank to do it? Clearly MTN does not show compassion and does not understand the current situation the whole country is in. I'm upset, not only for myself, but for those who are also affected with this stupid actions and are less fortunate to be able to rectify their situations. I am already holding on for 15 min to speak to MTN, but "due to high call volume" (I wonder why) nothing is happening. I do wish a manager will contact me.