PATHETIC SERVICE - AND ****************

I am fed up with MTN. I have been double debited for 5 months and I need to wait until this months billing to determine if they corrected it in order to receive a credit. Now for over a week I am unable to receive calls, yet I am being billed for service I don't even receive. I am fed up of the incompetence and general lack of action or service at MTN. No one knows how to do anything properly. Reference if any one in MTN gives a damn to correct their daft system: 1- ********** 2572 [#226718] escalated as SMC/ ********** 7893