1 reviews | Active since Nov 2016
pathetic service and broken promises
<p>Mtn has got to be the worst company I have ever dealt with. Their service or lack thereof is appalling. I am being debited an amount that was not agreed upon for the last 5 months and no one is taking responsibility of my complaint. I need my money back like yesterday. All I get is empty promises from *********** call centre staff.</p>
Thank you for your post
We sincerely apologize for any inconvenience you may have experienced with our service.
Please be advised that before the upgrade the bill was R509 per month and as from the invoice dated 2016-06-20 until 2016-09-20 the bill was R569 per month, a credit of R239.99 for the difference is subscription was passed to the account on 2016-10-19. The credit was used up on the account outstanding balance
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Kind Regards
Siphumezo
REQ:***
Thank you for your post
We sincerely apologize for any inconvenience you may have experienced with our service.
Please be advised that before the upgrade the bill was R509 per month and as from the invoice dated 2016-06-20 until 2016-09-20 the bill was R569 per month, a credit of R239.99 for the difference is subscription was passed to the account on 2016-10-19. The credit was used up on the account outstanding balance
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Kind Regards
Siphumezo
REQ:***